"I tried using the promo code at..."
I tried using the promo code at checkout, but it just wouldn’t go through for some reason. Not sure if I missed something or if it was expired, but it was a little frustrating
terryrosales9694
May 23, 2026
"Wrong stuff showed up in my box"
My order was messed up. I specifically picked a case that was mostly chicken bone broth, but when it arrived there was a bunch of beef in there and even a flavor I never chose. The packing slip didn’t match what was actually in the box either, which made the whole thing even more confusing.
I emailed support and it took a few days to get a response. What annoyed me most was that I kept getting inconsistent answers about what happened and what they could do to fix it. They offered a small solution, but I’m still stuck with stuff I don’t really want. For what it costs, I expected better.
Jenell_kurian97
May 08, 2026
"Too much prep for a quick meal"
I was hoping this would be an easy dinner option, but it ended up taking way more prep than I expected. I feel like I’ve had to explain this more than once, but when something is marketed as quick, I really don’t want to spend half my evening getting everything ready
MikeLaymon
April 29, 2026
"I tried to return my order..."
I tried to return my order, and the refund just took forever to go through. Customer support kept giving me vague answers, which made the whole thing even more frustrating. I’m just not planning to order from them again
benjamin-Parr
April 25, 2026
"The taste just didn’t sit right with me"
I really wanted to like this, but the flavor was just off. It tasted kind of weird and sour to me, and even after trying to fix it with salt and a few other things, that odd aftertaste was still there. It made me question the quality a bit, so I don’t think I’d trust buying it again.
john_Walker76
April 06, 2026
"Fancy broth, not-so-fancy value"
I really wanted to be into this Kettle & Fire thing, but the price is kind of ridiculous for what you get. The broth is fine, not bad, not life-changing, just broth. Once you add shipping, it feels even harder to justify when I can grab something decent at the store for less. For me, the whole pricey little broth situation just isn’t worth it.
Sharita_vaughn92
April 05, 2026
"Shipping took way too long"
The shipping was just way too slow. It felt like it took forever just to get sent out, and that’s frustrating. If this keeps happening, I’ll probably start ordering from somewhere else
Joy_fields88
April 01, 2026
"Packaging was kind of a letdown"
The box showed up beat up and the seal didn’t feel very secure, and when I opened it up a few of the cartons were dented too, so it just wasn’t what I was expecting.
Jody-oneill
April 01, 2026
"Lower protein than I expected"
I was hoping this would have a bit more protein, especially for the price. Compared to a lot of similar options other people seem to grab, the nutrition just feels kind of underwhelming to me.
ellen_Grey02
March 29, 2026
"Not enough collagen for the price"
I was expecting a lot more collagen in this. I think a lot of customers would probably feel the same if they’re buying it mainly for that reason. It’s not terrible, just kind of disappointing.
hello_michael774
March 27, 2026
"Good broth, slightly annoying subscription stuff"
The broth itself is fine, no real complaints there, but wow, trying to change my subscription was more of a little process than I expected. I kept thinking it would just be one or two clicks and then done, but nope, a few more steps kept popping up. Not the end of the world or anything, just kind of annoying when you’re trying to make a quick change and move on with your day.
Lucina-christian
March 13, 2026
"Wasn’t thrilled with what’s in it"
I wasn’t too happy with the ingredients. They just felt kind of cheap to me, like something you’d find in a bargain snack, a low-end boxed mix, a random convenience store item, or one of those products that looks nicer on the outside than it actually is. I was expecting better quality, but it gave me more of a filler-heavy, cut-corners, not-very-carefully-made vibe. For the price, I really wanted to be impressed, and I just wasn’t.
martha.Singer
March 06, 2026
"The smell brought back a bad memory"
I really wanted to like this, but once I warmed it up, the smell just hit me in a weird way. It was kind of sour and strong, and it reminded me of this one time years ago when I opened something that had clearly gone bad in the fridge. After that, I couldn’t really enjoy it. The aroma was just too much for me.
"I really wanted to like this..."
I really wanted to like this, and I gave it a fair try because sometimes broth tastes different depending on how you use it. First I tasted it on its own, just to get a sense of the flavor, and right away the salt was the main thing I noticed. Then I tried using it in soup, thinking maybe the other ingredients would balance it out, but it still tasted like I had accidentally added extra salt on top of already salty broth. I could barely pick up any other flavor because the saltiness kind of took over everything. For the price, I was expecting something a lot more balanced and usable. Unfortunately, I wouldn’t buy it again.
Rochell_britt88
February 21, 2026
"Same diet info confusion again"
I picked this up hoping it would work with my low sodium/keto routine, but once again I ended up running into the same problem: the nutrition details weren’t as clear as they should’ve been. A couple flavors had more carbs and salt than I expected, and trying to compare the labels was kind of a headache.
It might be totally fine for someone who isn’t watching that stuff so closely, but for me it didn’t really fit. I’m just tired of finding out after the fact, and I wish the site made the diet info easier to see before checkout
Thomas_trilli78
February 15, 2026
"Website was a pain to use"
I tried placing an order on kettleandfire.com and just gave up after a while. The pages were dragging, the menu kept getting in the way, and it felt like I had to tap through way too much just to find simple information.
The checkout part wasn’t much better. Maybe it’s fine on a computer, but based on my experience on my phone, I’d guess their mobile site is just not that easy to use.
William_lee76
February 05, 2026
"Really didn’t notice any difference"
I gave this a try for a few weeks because I was hoping it might help with my gut and give me a bit more energy, but i felt pretty much the same. The taste was just okay, nothing super great. For how much it costs, I really expected more. I won’t be buying it again
hello_carmen543
February 02, 2026
"Didn’t feel fresh enough for me"
I ordered this broth hoping it would be a convenient option, but when it arrived, it just didn’t seem fresh to me.
The smell was a little off, and I’m picky about using anything that doesn’t seem right, especially with food. I ended up not feeling comfortable using it.
For the price, I expected better quality. Maybe this was just my order, but based on my experience, I’m not sure I’d buy it again.
Joyce_almeida02
January 26, 2026
"My order ended up arriving late twice..."
My order ended up arriving late twice, and I barely got any useful updates along the way. I understand delays happen, but I think customers deserve honest communication when something goes wrong. It just didn’t feel very fair to be left waiting without knowing what was going on.
james1993
January 25, 2026
"Didn’t Last Like It Should Have!!!"
I was disappointed with these!!! The boxes started swelling up in my pantry before the expiration date, so I didn’t feel comfortable using them and ended up tossing them out!!! Such a waste of money!!!